Service & Fees

At Connected Minds, we provide Nurse Practitioner–led mental health and neurodevelopmental assessment and care for children, adolescents, and adults.

Our services are structured, thorough, and delivered within a whānau-centred framework — recognising that wellbeing is shaped by relationships, context, and connection.

Fees reflect the clinical time, specialist expertise, preparation, formulation, documentation, and professional responsibility involved in providing safe and comprehensive care.

The Service & Fees information document will be sent to you with the pre-assessment documents. All pricing is inclusive of GST.

Cancellation Policy

We understand that circumstances change. If you need to cancel or reschedule, we ask for at least 48 hours’ notice (2 working days).

  • Appointments cancelled within 48 hours incur a $250 cancellation fee (deducted from your deposit).
  • Missed appointments without notice are invoiced at the full appointment rate.

Payment Information

  • Fees are payable on the day of your appointment (via online banking prior to appointment).
  • A deposit is required to secure assessment bookings.
  • Some services may be eligible for private health insurance reimbursement depending on your policy.

If you are unsure about suitability, cost, or the best starting point for your whānau, we welcome you to contact us before booking.

Funding

Financial assistance for assessment and treatment may be available through:

  • Work and Income New Zealand (WINZ)
    Eligible families may be able to access support such as Disability Allowance, Special Needs Grants, or assistance with medical costs. Eligibility is income-tested and assessed on an individual basis. Families are encouraged to contact WINZ directly to discuss their circumstances. We can provide quotes and clinical letters to support applications.
  • Local Funding
    Support may be available for children and young people in the Rodney/Warkworth region. Connected Minds can also provide supporting documentation if required.
  • Southern Cross Health Society
    Some policies may cover ADHD or mental health assessments and follow-up care. We recommend checking directly with Southern Cross regarding your level of cover and pre-approval requirements.

If cost is a concern, please contact us — we are happy to discuss options and provide supporting documentation where appropriate.

Questions or Concerns

Clients are encouraged to raise questions at any stage of the process.

Clear communication and shared decision-making are integral to safe, effective care.